| FAQs of eBanking |
1. What is e-Banking?
2. What can I do with
e-Banking?
3. Is any of my personal information stored
in the e-Banking product?
4. When do I have access to use e-Banking?
5. Can I look at all of my transactions at
any time?
6. How frequently is my information updated?
7. What accounts will I be able to access
through e-Banking?
8. How much account information can I view
at once?
9. What is required to use the e-Banking
service?
10. Can I create my own password that is
easy for me to remember?
11. What happens if I forget or lose my password?
12. How will I access e-Banking service?
13. Is there any charge for this service?
14. What do you mean that the transactions
are "Real-Time online"?
15. How safe are my requests/transactions
on e-Banking?
16. What kind of hardware and software are
recommended for using e-Banking more efficiently?
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1. What is e-Banking?
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2. What can I do with e-Banking?
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You can view account balances and transaction
statement, transfer money between your own accounts in the bank,
and pay your utility bills and much more. Check out our Features
of e-Banking to personalize your online banking
experience.
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| 3. Is any of
my personal information stored in the e-Banking product?
|
| 4. When do
I have access to use e-Banking?
|
| 5. Can I look
at all of my transactions at any time?
|
| 6. How frequently
is my information updated?
|
| 7. What accounts
will I be able to access through e-Banking? |
8. How much
account information can I view at once?
-
The system will automatically show the current
month's transactions and information. However, by selecting
you can choose to view the current month and the previous month.
Or, you can choose to view your account from the current date
to same date of the previous month.
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| 9. What is
required to use the e-Banking service?
|
| 10. Can I create
my own password that is easy for me to remember? |
| 11. What happens
if I forget or lose my password? |
| 12. How will
I access e-Banking service? |
| 13. Is there any charge for this
service? |
| 14. What do you mean that the
transactions are "Real-Time online"? |
15. How safe are my requests/transactions
on e-Banking?
-
You can be assured of complete privacy when
you use Nepal Investment Bank Ltd. e-Banking facility. We have
built several checks to safeguard your e-Banking transactions.
Before you gain access to your account, you will be asked to
enter your unique customer code and passwords verify your identity.
To maximize the security and confidentiality of your transactions,
your password is not accessible to anyone, not even bank employees.
When you bank with us on the Internet, you are always in a secure
zone. To ensure the security of your transactions, we use a
technology called Secured Socket Layer (SSL), which involves
scrambling of the information between you and the Bank. If an
unauthorized user tries to access your account by keying in
various combinations while trying to guess your password, your
account will automatically get locked. However, in order to
ensure complete security, please remember to log-out of e-Banking
after you have completed your transactions.
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16.
What kind of hardware and software are recommended for using e-Banking
more efficiently?
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Hardware: You need to have a Pentium PC
with 32 MB RAM, 2.1 GB Hard Disk Space with 500MB free space.
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Software: You need to have a browser: Internet
Explorer Version 5.5 or above.
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