| Safety
tips for Debit / Credit Cards |
| 1. |
Sign your card immediately
upon receipt of the same. |
| 2. |
Always sign
the card with a ballpoint pen. |
| 3. |
The moment
you get your Credit Card, note down the card number and
the emergency contact number of the Bank's Card Center separately.
Should you ever misplace your card or it gets stolen, it
will be possible for you to immediately report a loss. |
| 4. |
For security
reasons, we advice you to keep a photocopy of the front
and backside of the Credit Card with you. |
| 5. |
Try
and memorize the PIN instead of noting it down somewhere. |
| 6. |
Don't
lend your card to anyone. Be well aware of who has access
to your cards. If your Credit Card is borrowed by a family
member (spouse, child, parent), with or without your knowledge,
you are responsible for their purchase/cash withdrawal.
|
| 7. |
Never
disclose the card number and PIN number unnecessarily. |
| 8. |
Do
not give your Credit Card number over the phone or on the
Internet. NIBL Visa Credit Card cannot be used for Internet,
Phone and Mail transactions. |
| 9. |
Never
leave your card unattended at a shop or restaurant. |
| 10. |
Make sure
the card returned to you at the merchant establishment is
yours. |
| 11. |
When using
your card in a merchant establishment, only your signature
is needed. Never disclose any other personal details about
yourself, be it your address or phone number. |
| 12. |
Never sign
an incomplete sales slip. Make sure it is totaled. |
| 13. |
Always keep
a copy of the bill and the payment slip and ATM receipts
for all transactions. |
| 14. |
Always check
your billing statement. Check the purchases and compare
it with the bills and receipts in your possession. |
| 15. |
Keep the
phone numbers of the Bank in a place other than the wallet
that nest your card. If your wallet gets picked, you won't
have to frantically hunt for the emergency number. |
| 16. |
In case
the card is lost or stolen, report immediately. |
| 17. |
If returning
or handing over the card to the Bank, make sure you give
it to a bank official and cut it before doing so. That ensures
the card can never be used again. |
|
|
|
Security Measures |
|
Due considerations should be given
to below mentioned activities for secure transactions: |
|
a. |
Affix
the signature on the signature panel at the back of the
card immediately upon receipt of card. |
|
b.
|
Except
to the merchant, do not reveal card and card number to anyone
at any circumstances. |
|
c
. |
Cards
have been restricted for mail / telephone order and Internet
transactions as they are risky in nature and the card number
can be compromised. You will be liable for all such transactions
appearing on your card statement. |
|
d
. |
Please
maintain the record of the card number and the telephone
number of NIBL separately as the need may arise. |
|
e
. |
Do
not disclose your limit and PIN Number to anyone, whatever
the situation may be. |
| |
|
Lost or Stolen |
|
In case of lost or stolen, please inform
us or any Visa member bank immediately to block the further
usage and request for replacement card. Same applies for
PIN number too if it has been disclosed to others.Lost /stolen
of card can be informed over the telephone but the same
has to be reported in writing within three days after the
incident. |
Head Card Center
Nepal Investment Bank Ltd.
P.O. Box: 3412, Putalisadak
Kathmandu, Nepal
Tel: (977-1) 4445302,
E-mail: info@nibl.com.np |
|