Safe Online Banking

Nepal Investment Bank Limited has always prioritized security and protection of customer’s information and have implemented up-to-date security measures to protect against external cyber-attacks. Now a days, attackers are targeting the end customers/users to gain unauthorized access to information (such as password, card numbers, PINs) by using their sophisticated attacking techniques. So, as an initiative to educate our valued customers on Safe Online Banking, Nepal Investment Bank recommends some security tips to help customers protect their PC and online login accounts.

Safety Tips:

1. Bank never ask for your online banking password, ATM Card PIN or Mobile Banking PIN. Hence, it is advised to never give out confidential information such as passwords, Full Card Numbers, ATM PINs, by replying to an email or by going to a website through a link included in an email.

2. Advised to install, use and regularly update antivirus software on your PC and mobile phones.

4. Installing software updates for your operating system and application is critical. Always install the latest security updates for your devices (Computer, laptop, mobile phones).

5. Avoid browsing unknown websites or downloading software from untrusted sources. These sites often host malware (Malicious software) that will automatically, and often silently, infect your devices.

6. Do not click links or open attachment from emails that you weren’t expecting of or from unknown sender.

7. Disable the automatic password saver in your Web Browser (Chrome, Firefox, Microsoft Edge, Internet Explorer).

7. Do not access critical accounts (like e-banking, email account) using public Wi-fi or Free Wi-fi. These Wi-fi could be traps set up by attackers to gain information like username, passwords.

8. If you find any abnormal transaction in your account, please contact your branch immediately or write us at info@nibl.com.np .

Security